Solutions

Application Integration

AMZ Integration Library
Find pre-built connectors to integrate with thousands of SaaS apps, databases, and ERPs, both on-prem and in the cloud.

IT Automation

Accelerate speed to resolution with incident automation.

- Incident Management:

Automatic issue detection, triage, and resolution for rapid response.

-Intelligent Helpdesk:

Helpdesk Assistant in Slack & Teams
Workbot and AI work together with knowledge base content to answer questions real-time and help resolve issues quickly.

-End-User Support:

Secure employee onboarding and offboarding
Make sure nothing slips through the cracks by automatically provisioning & deprovisioning equipment and account access, as well as updating payroll and finance. All while collecting the needed approvals and reporting updates along the way.

-Chatops:

Bot driven Incident Escalation
Context switching kills productivity. Now you can have tickets from all systems escalated within the apps you use the most and team members can collaborate directly in the channel to resolve issues.

Finance / Banking

Automation for the modern finance team

Faster closes, real-time reporting, seamless compliance—powered by AI agents and automation. AMZ enables Finance teams to orchestrate end-to-end processes on a single platform.

Workflows Automation for the digital banking - Client onboarding & 360° RM dashboards using AI Agents model

Customer Intelligence

True 360° - connect the entire customer journey for end-to-end insights

Stay up to date on every touchpoint by having all customer data in one place. Capture in-product data from multiple sources and receive packaged insights to predict churn and automatically create tickets when users hit roadblocks.

Support

Deliver better customer experiences with intelligent

Meantime To Resolution

Intelligent Support Bot - Escalate and resolve issues from Slack

Context switching kills productivity. Now you can have tickets escalated in real-time and resolve them directly from the apps you use most.

Customer-Driven Engineering

Integrate Customer Feedback Straight into your Products

No need to duplicate work. Integrate your support apps with your development tools to close the loop for bugs and enhancement related support issues.